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THE TWO PARADIGM SHIFTS FOR AMAZING COLLABORATION.
ONE: Communication is not collaboration.
Communication is very important, but true collaboration requires more than just sharing information or a chat. It requires a deep integration of assumptions, processes and objectives.
This integration can only be achieved through formal operational models, Think on resources you provide in other areas. You provide a budget and also set rules for using it. You provide safety equipment, but also the safety standards and norms.
Only in collaboration do we keep providing more and more tools and resources, without also providing rules for operating it. The result... Chaos!
TWO: Collaboration is an activity, but it is also a powerful system in organizations.
Once we understand it, we realize it is not hard to manage.
The Collaboration System is made up of four major elements:
- The People - The ones that operate the entire system.
- The Processes that link individual activity so team objectives can be achieved, such as phone calls, meetings, messaging, etc.
- The Tools that help people operate the processes. These include IT platforms and hardware such as smartphones, etc.
- The Fundamentals that give the system it's reason for being and structure mush on how it will be operated:
- The team and individual objectives, which are the reason why we collaborate in the first place.
- The policies and procedures that have a direct impact on how collaboration happens.
True Collaboration happens when the elements of the system work in full alignment. That is the end-result of InZynch™.
Insight: The issue with communication tools.
IT tools are designed to share more information with more people, faster.
This is not collaboration, but it has led to what an HBR study calls "Collaborative Overload". Read the article HERE.
The excessive focus on tools has also failed to deliver on its promise of productivity. Read about The Solow Paradox HERE.
Only by going BEYOND information, and into True Collaboration will we reach the next level of performance - In person or remotely.
